Customer Service Email: firstname.lastname@example.org
How secure is my personal information?
Solgor Fashion Boutique adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
What forms of payment do you accept?
We accept PayPal and the following credit cards: Visa, Mastercard, Discover, American Express.
Can I cancel my order?
You can cancel your order within 24 hours of placing it. After that, it will have been processed, and you won’t be able to cancel. If you want the time, you can notify us receipt on open and unused. If you didn't want the item, you can return for full refund
Do you ship internationally?
Yes we ship internationally
Duties and Tariffs on International Orders
Your country may charge taxes on your shipment. Duties and tariffs can be paid by customers on delivery to the carrier, but cannot be collected at checkout by Shopify at this time.
What shipping carriers do you use?
We choose USPS. We will select the best carrier for specific countries to make sure your package arrives in time.
How long does it take to process my order?
Once payment has been made, 99% of all orders leave our fulfillment center within 1-3 days.
How long does shipping take?
Our average shipping time is 2-5 Business Days for most items, international shipping may take 7-10 Business Days for most items depends on your location.
How do I track my order?
We will send you the tracking number after your purchase within 1-3 business days. Please visit this link below to track your order.
Are all my items shipped together?
It depends on the products you ordered. Since we operate multiple fulfillment centers so sometimes your items may come with different packages.
What is your return policy?
You are fully covered and protected by our 7- day “No Questions Asked” 100% money-back guarantee.
- All accessories are not returnable or refundable.
- Swim Suits or Lingerie's.
- Use my Business Address for the Return.
What do I do if I receive a defective product?
If there’s some sort of manufacturing defect, let us know within 7 days of receiving your item, and (provided that your case is legit) we’ll send you a replacement.